Responsible Gaming at 7bet

We at 7bet believe that gambling should always remain an enjoyable form of entertainment, never a source of financial or emotional harm. As a company licensed and regulated by the UK Gambling Commission, we take our responsibility towards our players extremely seriously. This page explains the tools, policies and support systems we have put in place to help you stay in control whenever you play at 7bet Casino.

Our Commitment to Safer Gambling

We are committed to promoting responsible gaming across every part of our platform, from the moment you register a 7bet login to every wager you place through our sportsbook or casino games. We design our products, promotions and communications with player welfare in mind, and we continuously review our policies to reflect the latest regulatory standards set by the UK Gambling Commission.

Our team monitors account activity to identify patterns that may indicate a player is at risk of harm. Where we notice signs of concern, we may reach out proactively with information, guidance or account restrictions to protect your wellbeing.

Age Verification and Protection of Minors

Gambling on 7bet is strictly restricted to individuals aged 18 or over. We carry out identity and age verification checks on every account before withdrawals are processed, and we reserve the right to suspend any account where we suspect the player may be underage. We strongly encourage parents and guardians to install parental control software on any device that may be used to access 7bet or other gambling websites, in order to prevent minors from opening an account or using the 7bet app.

Tools to Help You Stay in Control

We provide a range of account management tools designed to help you manage your time and spending. These tools are available free of charge once you register and complete your 7bet Casino login, and they can be adjusted at any time through your account settings or by contacting our support team.

  • Deposit limits - you can set daily, weekly or monthly caps on the amount you deposit into your 7bet casino account.
  • Loss limits - you can restrict the maximum amount you are willing to lose over a given period.
  • Wager limits - you can cap the total stake you place across our slots, live casino and sportsbook markets.
  • Session time reminders - we can notify you at set intervals to help you keep track of how long you have been playing.
  • Reality checks - pop-up notifications remind you of your current session length and activity.
  • Temporary account closure - you can request a cooling-off period ranging from 24 hours to six weeks.

Any request to decrease a limit takes effect immediately, while requests to increase a limit are subject to a 24-hour cooling-off period before the change applies. This ensures that decisions to increase spending are made with a clear mind rather than in the moment.

Self-Exclusion and GAMSTOP

If you feel that you need a longer break from gambling, we offer a self-exclusion facility that allows you to close your 7bet account for a minimum period of six months, up to a permanent exclusion. Once self-excluded, we will remove you from all marketing communications, and you will not be able to register a new 7bet account, receive a 7bet Casino bonus, or access any 7bet promo code during the exclusion period.

We also participate fully in GAMSTOP, the free national self-exclusion scheme for online gambling in Great Britain. Registration on 7bet requires that you are not already self-excluded from any brand operated by our group and that you are not registered with GAMSTOP. If you wish to self-exclude across all UK-licensed operators simultaneously, we recommend visiting www.gamstop.co.uk to register.

Recognising the Signs of Problem Gambling

We encourage every player to reflect regularly on their gambling habits. You may want to consider whether you:

  • Spend more money or time gambling than you originally intended
  • Chase losses by increasing deposits or wagers on our casino or sportsbook
  • Neglect work, family or personal responsibilities because of gambling
  • Borrow money or sell possessions to fund your gambling activity
  • Feel anxious, irritable or preoccupied when you are not gambling
  • Hide your gambling activity from friends or family members

If any of these apply to you, we strongly encourage you to use our self-assessment tools or reach out to one of the independent support organisations listed below.

Support Organisations

We work alongside independent, specialist organisations that provide free, confidential advice and support to anyone affected by gambling-related harm. These include:

  • GamCare - national helpline and online support for problem gambling
  • BeGambleAware - information, advice and free treatment services
  • Gamban - software that blocks access to gambling websites and apps, including the 7bet app
  • GAMSTOP - the national self-exclusion scheme for online gambling
  • Gamblers Anonymous - peer support meetings across the UK

We also provide links to these organisations directly within your account dashboard, so help is always just a click away whenever you access 7bet casino online.

Financial Responsibility

We ask all players to gamble only with money they can afford to lose. We do not accept deposits made using a credit card, including a credit card registered with an e-wallet, as part of our commitment to reducing the risk of gambling with borrowed funds. Every 7bet deposit and 7bet withdrawal is reviewed as part of our ongoing responsible gaming monitoring, and we may request additional information or documentation where account activity raises concern.

Protecting Vulnerable Customers

We recognise that certain groups of players may be more vulnerable to gambling-related harm, including those experiencing mental health difficulties, financial hardship or addiction. Our customer support team is trained to identify indicators of vulnerability and to respond with sensitivity and appropriate action, which may include additional verification, temporary restrictions or referral to specialist support services.

Contact Us

If you would like to set a limit, request a time-out, self-exclude, or simply talk to someone about your gambling habits, our support team is available via live chat, email or our online contact form. We are here to listen without judgement and to help you make informed decisions about your play. You can reach us at support@7bet.co.uk, and our live chat team is available from 8:00 to 23:00 Monday to Friday, and from 10:00 to 22:00 on Saturday and Sunday.

At 7bet, we want every player to enjoy our slots, live casino and sportsbook responsibly. We remain fully committed to reviewing and improving our responsible gaming framework, in line with the standards set by the UK Gambling Commission, so that you can always play safely with us.